Do you worry about the feeding problem when you leave your pet home alone? We do too, which is why we designed this smart cam feeder to provide peace of mind for your pet's life. Not only can you easily customize the feeding plan anytime anywhere, but you can accompany them via the HD camera and the mic.
It’s truly different from anything you’ve ever tried before. Not trust us? Buy it and let your doggy try it on for 30 days, then you will know.
Does the feeder keep the food fresh?
The food storage compartment is designed with sealed technique and a moisture-proof desiccant placed inside the top cover to ensure the pet food is as fresh as it might be in the bag it comes in. But we suggest you replace the pet food at least every two weeks so that your pet can eat the most delicious and fresh food.
If WiFi connectivity is lost or disabled, can this feeder operate via a digitally programmable schedule?
Yes, even if the feeder lost WiFi connection, or you lose power at home, you can add the D-cell alkaline backup batteries in it. That way, your feedings will continue as scheduled. But the camera and wifi do not work alone on batteries.
Does the App support remote feeding by multiple family members?
In the authorization page of the App, you can authorize up to five members to use the device. Just download the Dogness App, and after a few simple steps of authorization, your friends and family members can remotely feed your pet.
Will the photos and videos I took via the App store in the cloud? Are my data security and privacy safe?
Dogness App has no cloud storage. All data is local on your phone. All camera visuals are only livestreamed and the data is only stored if the users choose to manually store it on their phone.
What are the differences among the Smart Cam Feeder, the Smart App Feeder, and the Programmable Feeder?
The Smart Cam Feeder is the most functional feeder - also the only one feeder with an HD camera. You can customize the feeding plan via the APP to feed your doggy remotely when you're at work. You can also see, talk, and interact with your dog to eliminate its loneliness and restlessness when you’re away.
Compared with the Smart Cam Feeder, the Smart App Feeder is less interactive because it lacks a camera and a mic. But it can still allow you to schedule meals up to six times per day for your four-legged sweetheart to keep up its healthy feeding routine no matter what time it is or where you are.
The Programmable Feeder is the most intuitive and cost-effective one. After simply setting up, you can schedule meals up to four times per day for your fur baby.
What are the return and warranty policies?
30 Day Free Return Period from date of delivery 1-Year Warranty