Smart Cam Treaters: Tips, Instructions, and Frequently Asked Questions
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Frequently Asked Questions
Does the App support remote controlling by multiple family members?
In the authorization page of the App, you can authorize up to five members to use the device. Just download the Dogness App, and after a few simple steps of authorization, your friends and family members can remotely control it.
Am I able to view through the camera on the phone while outside the country?
Yes, as long as the WiFi you have assigned to the DOGNESS Automatic Pet Feeder is working properly, it should work outside of the USA.
What is the camera resolution?
1280x720 HD, it has a 165 degree auto iris camera day/night.
Will the photos and videos I took via the App store in the cloud? Are my data security and privacy safe?
Dogness App has no cloud storage. All data is local on your phone. All camera visuals are only livestreamed and the data is only stored if the users choose to manually store it on their phone.
What type of voltage does the machine use?
The adapter came with it can be used from 100-240v.
How do I update the WiFi information after purchasing a new router?
There is a white button on the right side of the feeder, about half way up. This button will reset the Wi-Fi.
Does it have a suction cup on the bottom?
Yes, it has 4 suction cups on the bottom, so that you can get it fixed in one place and prevent it from being knocked over.
Does this work for Cat owners?
Smart Cam Treater indeed works for cats too! The HD camera with night vision will surely give you peace of mind, as you will have the ability to check in on your cats. Plus, the ability to interact with and shoot them treats wherever you are would be a priceless experience!
Is there any way to turn off the camera or know when the camera is filming?
The camera will only film when you press the film icon. This device is not autonomous with taking pictures and videos.